Claims Settlement Specialist

Woongjin, Inc • Plano, TX

104d • $24 - $26

About The Position

WOONGJIN, Inc. is seeking a detail-oriented individual to process carrier claim payments accurately and on time, in accordance with company policy. The role involves collaboration with the Recovery Team to report claim approvals and pending payments, as well as reviewing essential claim documentation to ensure payment accuracy. The successful candidate will communicate with carriers and third-party logistics (3PL) providers to confirm payment details and manage contracts and tariffs related to payment processing. Additionally, the position requires disputing invalid claim resolutions, investigating potential errors, facilitating legal reviews, and analyzing contractual agreements related to cargo claims. The role also includes tracking and submitting approval requests for aging claim offsets against carrier invoices and performing ad-hoc reporting as needed.

Requirements

• Required proficiency in Microsoft Excel, including advanced reporting functions and formatting, VLOOKUP, and pivot tables.
• 3-5 years of Accounting/Finance experience preferred.
• 1+ years of freight claims processing.
• Excellent verbal and written communication skills.
• Strong critical thinking and creative problem solving skills.
• Flexibility to work in a fast-paced, team-oriented environment.
• Superior attention to detail, organization, cross-group collaboration, and project management skills.

Responsibilities

• Process carrier claim payments (AR) accurately on or before deadlines according to company policy.
• Collaborate with our Recovery Team to report claim approvals and pending payments.
• Review essential claim documentation to confirm payment accuracy (AP).
• Communicate with carriers/3PL’s to confirm payment details.
• Audit/Manage contracts and tariffs in regards to process payments in the system.
• Dispute invalid claim resolutions to overturn declination and negotiate claim settlements.
• Investigate and diagnose potential errors preventing payment processing.
• Facilitate Legal reviews to review and execute settlement agreements from carriers/3PL’s.
• Work within company guidelines to analyze contractual agreements of the customer, shipper, consignee or carrier and then assess the physical damage reports and the cargo claims findings.
• Track and submit approval requests for aging claim offsets against carrier invoices.
• Perform ad-hoc reporting or other job-related duties, as required.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Paid Sick hours

What This Job Offers

• Number of Employees: 11-50 employees