Claims Service Specialist
About The Position
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Claims Service Specialist - Houston, TX Salary: $27.69-$30.77 per hour/$55,795.35-$62,001.55 annually Increase your earning potential! 10% evening differential for applicable shifts 20% weekend differential for applicable shifts Hybrid role: Training 100% in-office (6-9 months); post training 4 days a week in office and work from home 1 day a week Have an active Adjusters insurance license? You will be eligible for a $1,500 sign on bonus! Ask your recruiter for more details! Claim your career growth as an Claims Service Specialist at GEICO’s Katy, TX office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us! As an Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So, if you are ready to start growing your career, let’s talk! Many associates see a base salary increase of 10% within their first year as an experienced Claims Service Specialist. Top associates can see increases up to 15%!
Requirements
- 12+ months of claims liability- making coverage and liability decisions experience required
- Ability to effectively communicate, verbally and in writing
- Ability to work and grow in a fast-paced, high-volume call center environment
- Willingness to learn new skills and ability to adjust to changes quickly
- Open to feedback to support your performance and development
- Solid computer and multi-tasking skills
- Minimum of high school diploma or equivalent
Nice To Haves
- An associate’s degree or higher (preferred)
- Active Adjusters insurance license (preferred)
Responsibilities
- collect facts about the accident
- investigate claim details
- collect statements from involved parties
Benefits
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
