Claims Service Representative
About The Position
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Requirements
- High school diploma required.
- Minimum of 1 year related experience required.
- Able to operate a computer; knowledge of MS Office applications, and related claims and business software.
- Knowledge of claims investigation and settlement procedures and applicable state laws and industry standards required.
- Solid analytical skills necessary to make decisions and resolve issues inherent in handling claims.
- Able to plan and organize activities and workload and respond to multiple demands.
- Good verbal and written communications skills.
- Solid analytical skills necessary to make decisions and resolve issues inherent in handling claims.
- Able to plan and organize activities and workload and respond to multiple demands.
- Ability to maintain strict confidence regarding information contained in assigned work
- Good verbal and written communications skills.
Nice To Haves
- Preferred but not required: licensed and/or certified in all states in which claims are being handled.
- Familiarity of industry and medical terminology preferred
Responsibilities
- Administers lower exposure claims in accordance with all pertinent requirements, policies and procedures.
- Works with and obtains information from clients, claimants, vendors, field personnel and other internal or external resources. Investigates losses to determine cause, scope and extent of damages and/or liability and possible subrogation.
- Evaluates claim for purposes of setting reserves and making appropriate payments.
- Documents all activity to support the outcome of the claim file.
- Achieves fair, equitable and timely claim disposition that is consistent with our customer and internal expectations. Communicates effectively with claimants, clients and other internal or external contacts.
- Maintains positive relationships, creates high level of satisfaction with our clients.
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Insurance Carriers and Related Activities
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
