Munich Re Careers-posted about 1 year ago
Full-time
Boise, ID

The Claims Adjuster position at The Hartford Steam Boiler involves providing high-quality service and support to customers in line with established claims management standards. The role focuses on prompt customer contact, evaluating claims, assessing damages, investigating causes of loss, and ensuring efficient and cost-effective resolutions while maintaining a distinctive customer experience.

  • Provide prompt customer contact regarding claims.
  • Create a plan for claim evaluation.
  • Conduct timely assessment of damages.
  • Investigate the cause of loss.
  • Assess the availability and applicability of coverage.
  • Achieve efficient and cost-effective resolutions.
  • Produce claim files that reflect accuracy, timeliness, and efficiency.
  • High School diploma required; college degree preferred.
  • Adjuster licenses as required by state.
  • 1+ year experience in customer-facing, financial, or service-oriented position.
  • 2+ years' experience in the Property/Casualty insurance industry and/or as a Claims Adjuster is a plus.
  • Excellent organization and time management skills.
  • Good communication skills (verbal and written) with the ability to influence and negotiate.
  • Strong customer awareness and emotional intelligence.
  • Flexibility in work schedule.
  • Willingness to work in a fast-paced environment.
  • Diversity and Inclusion initiatives.
  • Equal opportunity employment policies.
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