Claims Resolution Specialist

Ivinson Memorial Hospital • Laramie, WY

77d • $17

About The Position

At Ivinson Memorial Hospital we are committed to excellence, trust, healing, and integrity. We pride ourselves in providing compassionate, world-class care to our community. At Ivinson we offer a competitive total rewards package including; full medical, dental, and vision insurance, retirement plans, paid time off and tuition reimbursement opportunities. Ivinson aims to improve the care provided for our patients and create a work-life balance for our employees by creating a culture of transparency, teamwork, accountability, and trust. Base salary starts at $17.30/hr.

Requirements

• High school diploma or equivalent preferred.
• Hospital billing software strongly preferred.
• Knowledge of third party billing procedures strongly preferred.
• Knowledge of claims review and analysis strongly preferred.
• Knowledge of Medicare, Medicaid and HMO contracts strongly preferred.
• Strong working knowledge of Microsoft Office applications.
• Excellent customer service skills, including but not limited to: a friendly personality, tact, patience, empathy and a helpful, professional attitude both in person and on the telephone.
• Ability to effectively communicate with staff, managers and the general public verbally and in writing.
• Demonstrate effective listening skills.
• Excellent organization and time management skills and ability to establish priorities effectively.
• Possess exceptional problem solving skills.
• Ability to work effectively without immediate supervision.
• Ability to learn new computer software programs.
• Ability to recognize and protect confidential information.
• Demonstrate ethical and legal accountability for the position.

Responsibilities

• Contacts payers to follow up on claims status and obtain reimbursement.
• Re-bills claims with applicable corrections.
• Receives payments from patients and provides customer service as needed.
• Addresses discrepancies in charges, payments, adjustments, and demographic information.
• Researches all accounts with credit balances and processes refunds.
• Other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Paid time off: take the time you need to recharge.
• Retirement plans, including 403(b) matching.
• Employer-paid life and long-term disability insurance.
• Yearly work anniversary pay increases.
• Education Reimbursement; up to $2,500 annually.
• Free certification classes: enhance your skills at no cost to you.
• Health and Wellness discounts at local gyms.
• Discounts at select mobile networks, local vendors, and Elitch Gardens.
• Mental Health: 6 free confidential, in-person counseling sessions offered by Pathways annually.
• Financial Counseling: free services through WellCents to help you take control of your financial journey.
• Legal assistance and will preparation services.
• Student Loan Forgiveness: Ivinson Memorial Hospital is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED