Claims Resolution Representative
About The Position
The Claims Resolution Representatives primary role is to resolve high volumes of aging insurance claims with payers and providers by calling insurance companies or by utilizing their websites when available. This person should be detail oriented and can communicate effectively with insurance companies. While it is important to work well with their team it is equally important that they are self-motivated. This position is located at our corporate office in Southfield, MI and has a hybrid schedule of Monday, Tuesday, Thursday in office and Wednesday/Friday remote.
Requirements
- High school diploma or GED
- Analytical and problem solving skills with a passion for detail & accuracy
- Reliability and flexibility with time committed to the position
- Excellent organizational and time management skills
- 3+ years Dental Front Desk or Medical or Dental Claims Processing experience
- Prior experience with insurance or accounts receivable (denied claims)
- High volume, fast-paced office experience a plus
- Proficiency in Microsoft Outlook and Excel
- Ability and self-confidence to communicate effectively, and tactfully, to both large insurance company representatives and individual clients
Nice To Haves
- Bachelor’s degree preferred
- Experience in insurance claims is a plus
Responsibilities
- Resolving high volumes of aging insurance claims
- Other tasks as requested by direct Manager
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
