Claims Resolution Adjuster - Remote (EST/CST)

Allstate

72d • $19 - $31

About The Position

As a Resolution adjuster, your main focus will be investigating automobile accidents involving bodily injury. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair injury settlements with all parties involved.

Requirements

• 2+ years of claims experience, specifically in Casualty Bodily Injury claims.
• Experience with claims investigation and negotiation.
• Proficient communication skills, especially over the phone.
• Strong critical thinking and problem-solving skills.

Nice To Haves

• Experience with liability investigations.
• Experience in investigating coverage, PD coverage, and resolving liability.

Responsibilities

• Investigate automobile accidents involving bodily injury.
• Assess coverage, liability, and damages.
• Provide exceptional customer service through various communication channels.
• Engage in negotiation processes to reach fair injury settlements.
• Perform detailed reviews of damage and interpret policies to determine coverage.
• Evaluate and negotiate claims settlements with customers, vendors, and claimants.
• Maintain clear records of work in a claims system.
• Support the claimant throughout the vehicle restoration process.

Benefits

• Competitive pay with support for continuous development.
• Flexibility in scheduling and a time off policy.
• Initial and ongoing training.
• Comprehensive benefits including 401K/pension and education reimbursement.
• Connectivity reimbursement of $80 per month.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level