Claims Research Specialist

Loomis•Houston, TX

10d•Onsite

About The Position

This position is based at our Houston, TX, corporate office and is fully in-person. Job overview: Seeking a professional responsible for managing cash-in-transit/cargo claims in a fast-paced work environment, at the direction of the company’s National CIT Claim Manager. The position requires technical and analytical skills to ensure proficiency with the Company’s claim systems, data analysis, and research tasks in a high-volume work environment. The candidate must have strong interpersonal and communication skills, both for managing and maintaining key relationships with management, field loss prevention, operations personnel, and our customers.

Requirements

Bachelor’s degree preferred.
Excellent knowledge and proven skills with all Microsoft Office applications, including Word, Excel, and PowerPoint
Strong research skills, online search engines, etc.
Ability to prioritize, work independently, and meet deadlines under pressure.
Ability to multitask successfully.
Strong written and verbal communication skills.
Ability to actively listen and ability to keep confidential information.

Responsibilities

Manage claim transactions using data systems for cash-in-transit/cargo claims.
Analyze loss data to identify and report trends associated with casualty and cash-in-transit/cargo claims and processes.
Identify and track changes and/or improvements that result from trends identified within claims loss data and report to the National CIT Claim Manager.
Research and analyze claim materials, receipts and/or like documents to support claim resolution.
Drive timely resolution and mitigation of claims and the claims process.
Close attention to detail/execution, i.e., accurate payments, with adherence to the Company’s claim guidelines.
Accountable for interaction with internal and external customers, providing a high caliber of professional service and support.
Willingness to take initiative, anticipate issues, and offer solutions.
Other duties and projects as assigned.