Claims Representative Sr - Commercial Liability

Sentry InsuranceMinneapolis, MN
493dRemote

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About The Position

Sentry is looking for a highly experienced claims handler, who'll be responsible for handling litigated and non-litigated claims with complex coverage, liability, and damages issues. You'll participate in settlement negotiations and mediations, actively monitor litigation including depositions, inspections, hearings, settlement conferences, and trials. You'll provide prompt claim investigation, evaluation and settlement or denial of claims with moderate to high complexity. You'll authorize payments in accordance with assigned authority limit and document claim files with all pertinent information and disposition. You must be able to handle difficult interactions with empathy. As a Senior Claims Representative with Sentry, this position will be assigned to a Commercial General Liability/Business Auto team, or a Commercial Transportation team. You will provide superior claims handling by conducting prompt claim investigations, which include evaluating coverage, determining liability, and settlement of damages. In addition, you will: Promptly investigate new claims. Review coverage forms and contracts to interpret applicable coverage then communicate the analysis to our customers. Evaluate the facts and develop and execute plans to resolve claims. Review medical documentation to determine the value of bodily injury claims. Document all decisions, correspondence, reports, and discussions. Negotiate the settlement of bodily injury and property damage claims with claimants and their legal counsel. Assign appropriate defense counsel, monitor and approve litigation activities as appropriate. Control expenses through close monitoring of litigation activities. Pay claims within assigned authority limits. Present an overview of specific claims to customers and company associates as appropriate.

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