Claims Representative Internship - Summer 2026

Auto-Owners Insurance • West Branch, MI

105d • $18

About The Position

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a claims intern for the summer. The position requires the person to: Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses. Become familiar with insurance coverage by studying insurance policies, endorsements and forms. Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary. Ensures that claims payments are issued in a timely and accurate manner. Service the needs of agents, policyholders and others. Handle investigations by phone, mail and on-site investigations.

Requirements

• Currently enrolled and entering junior or senior year in college.
• Above average communication skills (written and verbal).
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments.
• Detail oriented.

Responsibilities

• Investigate and assemble facts related to claims.
• Determine policy coverage.
• Evaluate the amount of loss.
• Analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying insurance policies, endorsements, and forms.
• Work towards the resolution of claims.
• Attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders, and others.
• Handle investigations by phone, mail, and on-site.

Benefits

• Rate of Pay: $18.00 per hour.
• Returning interns may qualify for a higher pay rate.

What This Job Offers

• Career Level: Intern
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees