Claims Representative Intern

Berkley • Overland Park, KS

92d

About The Position

The Claims Intern Summer program offers interns the opportunity to work closely with claim professionals to learn and assist in all aspects of auto and general liability claim handling. You will be part of a highly collaborative team of talented and focused professionals at Intrepid Direct Insurance (IDI), a rapidly growing direct to consumer property and casualty insurance company. The insurance industry has not evolved with innovation like other major industries, and we are here to change that by leveraging data and technology as insurance experts for our targeted customers.

Requirements

• Students pursuing a Bachelor's degree in any major will be considered.
• Excellent written and verbal communication skills.
• Strong interpersonal and relationship building skills.
• Exceptional time management and organization skills.
• Strong analytical and critical thinking skills.
• Ability to work independently and strategically problem solve.
• Ability to diplomatically manage conflict.
• Ability to develop relationships within the organization and work effectively across departments.
• Strong discretion and integrity in dealing with highly confidential and sensitive information.
• Detail oriented.

Responsibilities

• Assist in the investigation of auto and general liability claims by interviewing involved parties, witnesses, and policyholders to verify coverage and determine liability and damages.
• Assist in calculating and establishing timely financial reserves and proactively manage reserve adequacy throughout claim lifecycle.
• Assist in recording loss information in company's claims management system and filing necessary forms with state regulatory agencies.
• Ensure timely and accurate payments to insured's, claimants, and vendors.
• Assist in coordinating and managing vehicle repair process and rental management.
• Assist in settlement negotiations of claims within designated authority.
• Gain knowledge and demonstrate an understanding of the claim handling best practices and jurisdictional requirements.
• Identify and manage referral to Berkely Shared Subrogation Services.
• Regularly communicate claim activity and status updates to policyholders, claimants, and other interested parties in a professional, thoughtful and tactful manner.
• Notify management and develop reports for large exposure claims and comply with reinsurance reporting requirements.
• Attend and participate in claim file reviews with management and defense attorneys.
• Continuously strive to improve our product and business results through innovation.
• Assist with special projects or initiatives as assigned by managers, which may include process improvement efforts or research tasks.
• Participate in training sessions to learn about the claims process, insurance policies, and industry regulations.
• Work closely with other departments, such as underwriting and customer service, to ensure a smooth claims process.
• Ensure all claims are processed in accordance with company policies and regulatory requirements.
• Communicate with policyholders to gather information, provide updates on claim status, and answer any questions they may have.

What This Job Offers

• Career Level: Intern
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree