Claims Representative, Casualty

Plymouth Rock Assurance • Mount Laurel Township, NJ

105d • $58,000 - $76,000

About The Position

The Casualty Claim Representative will be responsible for the handling of First- and Third-Party Bodily Injury and Physical Damage claims in a Personal Lines /Commercial environment for the Plymouth Rock Operation. The candidate must have the skills listed below and be able to perform the following duties:

Requirements

• A bachelor's degree (B.A.) from an accredited four year college or university.
• 3 - 5 years' experience handling liability and/or Personal Injury Protection claims.
• 1 year of experience handling bodily injury or casualty claims.
• Some litigation experience and knowledge of the New Jersey court system is preferred.
• Knowledge of PA, CT or NY claims handling would be beneficial.
• Currently holds and/or can readily obtain an out of State License(s) (i.e. - CT, Delaware, Florida, etc.) is preferred.

Responsibilities

• Initiate prompt contact of all insureds/claimants/witnesses on all new claim assignments to conduct thorough coverage and liability/injury investigations.
• Analyze, review and interpret policies to assess coverage and liability.
• Provide advice to Excess and Primary coverage issues.
• Conduct investigations, interviews with insureds, witnesses and claimants while maintaining a pending of represented claimant cases.
• Manage and direct outside vendors (Field/Counsel/Surveillance, Etc..) to determine what investigation is necessary.
• Investigate cases timely so that reserves are established and maintained at proper levels.
• Revise reserves timely based on developments in the course of the claim.
• Investigate the validity of bodily injury claims being presented by individual insureds/claimants or attorneys representing insureds/claimants.
• Recognize and investigate subrogation potential.
• Negotiate both 1st and 3rd party claims directly with injured parties or their attorneys.
• Attend litigation proceedings to either represent the company or participate in arbitrations/depositions/settlement conferences/mediations/trials.
• Attend all internal and external training events as required.
• Participate in proactive team activities to achieve departmental and company objectives.
• Possess strong organizational skills, able to demonstrate time management, has the ability to prioritize multiple tasks/duties.
• Have strong communication skills both verbal and written.
• Capable of working independently without close supervision, high level of self motivation.
• Ability to handle multiple responsibilities and be adept at conflict resolution while working in a team environment.
• Possess knowledge of and adherence to State(s) laws and regulatory claim handling guidelines.

Benefits

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree