Claims Property Field Trainee (Northeast Ohio)

Grange Insurance Careers • Cleveland, OH

3d • Remote

About The Position

You must be located in Cleveland/Akron/Canton or surrounding Northeast OH area for this opportunity. If you're excited about this role but don’t meet every qualification, we still encourage you to apply! At Grange, we value growth and are committed to supporting continuous learning and skill development as you advance in your career with us. Summary : Successfully complete property training and investigate, evaluate, and negotiate settlement of assigned claims to promote retention or purchase of insurance from the Enterprise. What You’ll Be Doing: The following courses are to be completed during property training: Principles of Insurance, Home, and Commercial Policies, Principles of Investigation, SIU, Subrogation, Recorded Interviews, Customer Service, Negotiation Skills, Legal Concepts, Unfair Claims Settlement Practices Act, Interpreting Vendor/Expert Reports, Residential Construction Basics, Property Estimating, Claims Tools and Technology. Successful completion of course work required to remain in property role. Investigate, negotiate, and settle assigned claims. Maintain activity log on actions taken on each file and maintain diary system. Settle claims within authorized limits. Establish and maintain positive relationships with internal and external customers by providing excellent customer service. Performs onsite and virtual inspection of damages to resolve coverage and damage issues to include preparing complete estimates of repair for the covered damages. Active member of catastrophe team, which may include overnight travel on short notice for what could be extended periods of time, in order to investigate, negotiate and settle assigned claims. This position requires the individual to access and inspect all areas of a building or structure which is physically demanding and requires the ability to carry, set up and climb a ladder. Must be able to safely lift up to 40 lbs., walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). Operates and maintains company vehicle.

Requirements

• Bachelor’s degree or minimum of two years professional business experience is required.
• Must possess strong written and verbal communication and organization skills.
• Must have ability to interact with people in a professional manner.
• Should be familiar with basic operation of a PC and word processing and spreadsheet applications.
• State specific adjusters’ license may be required.

Responsibilities

• Investigate, negotiate, and settle assigned claims.
• Maintain activity log on actions taken on each file and maintain diary system.
• Settle claims within authorized limits.
• Establish and maintain positive relationships with internal and external customers by providing excellent customer service.
• Performs onsite and virtual inspection of damages to resolve coverage and damage issues to include preparing complete estimates of repair for the covered damages.
• Active member of catastrophe team, which may include overnight travel on short notice for what could be extended periods of time, in order to investigate, negotiate and settle assigned claims.
• This position requires the individual to access and inspect all areas of a building or structure which is physically demanding and requires the ability to carry, set up and climb a ladder.
• Must be able to safely lift up to 40 lbs., walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.).
• Operates and maintains company vehicle.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees