Claims Property Field Trainee (Cleveland, OH)

Grange Insurance Careers • Dayton, OH

5d • Hybrid

About The Position

Successfully complete property training and investigate, evaluate, and negotiate settlement of assigned claims to promote retention or purchase of insurance from the Enterprise.

Requirements

• Bachelor’s degree or minimum of two years professional business experience is required.
• Must possess strong written and verbal communication and organization skills.
• Must have ability to interact with people in a professional manner.
• Should be familiar with basic operation of a PC and word processing and spreadsheet applications.
• State specific adjusters’ license may be required.

Responsibilities

• The following courses are to be completed during property training: Principles of Insurance, Home, and Commercial Policies, Principles of Investigation, SIU, Subrogation, Recorded Interviews, Customer Service, Negotiation Skills, Legal Concepts, Unfair Claims Settlement Practices Act, Interpreting Vendor/Expert Reports, Residential Construction Basics, Property Estimating, Claims Tools and Technology.
• Successful completion of course work required to remain in property role.
• Investigate, negotiate, and settle assigned claims.
• Maintain activity log on actions taken on each file and maintain diary system.
• Settle claims within authorized limits.
• Establish and maintain positive relationships with internal and external customers by providing excellent customer service.
• Performs onsite and virtual inspection of damages to resolve coverage and damage issues to include preparing complete estimates of repair for the covered damages.
• Active member of catastrophe team, which may include overnight travel on short notice for what could be extended periods of time, in order to investigate, negotiate and settle assigned claims.
• This position requires the individual to access and inspect all areas of a building or structure which is physically demanding and requires the ability to carry, set up and climb a ladder.
• Must be able to safely lift up to 40 lbs., walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.).
• Operates and maintains company vehicle.

Benefits

• Grange understands that life requires flexibility. We promote geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent).
• In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level