Claims Property Field Trainee

Grange Insurance • Columbus, OH

107d

About The Position

At Grange, we value growth and are committed to supporting continuous learning and skill development as you advance in your career with us. Successfully complete property training and investigate, evaluate, and negotiate settlement of assigned claims to promote retention or purchase of insurance from the Enterprise.

Requirements

• Bachelor's degree or minimum of two years professional business experience.
• Strong written and verbal communication and organization skills.
• Ability to interact with people in a professional manner.
• Familiarity with basic operation of a PC and word processing and spreadsheet applications.
• State specific adjusters' license may be required.

Responsibilities

• Complete courses during property training including Principles of Insurance, Home and Commercial Policies, Principles of Investigation, SIU, Subrogation, Recorded Interviews, Customer Service, Negotiation Skills, Legal Concepts, Unfair Claims Settlement Practices Act, Interpreting Vendor/Expert Reports, Residential Construction Basics, Property Estimating, Claims Tools and Technology.
• Investigate, negotiate, and settle assigned claims.
• Maintain activity log on actions taken on each file and maintain diary system.
• Settle claims within authorized limits.
• Establish and maintain positive relationships with internal and external customers by providing excellent customer service.
• Perform onsite and virtual inspection of damages to resolve coverage and damage issues, including preparing complete estimates of repair for the covered damages.
• Be an active member of the catastrophe team, which may include overnight travel on short notice for extended periods of time.
• Access and inspect all areas of a building or structure, which is physically demanding and requires the ability to carry, set up and climb a ladder.
• Safely lift up to 40 lbs., walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.).
• Operate and maintain company vehicle.

Benefits

• Competitive traditional benefits.
• Cultural appreciation holiday.
• Family formation benefits.
• Compassionate care leave.
• Expanded categories of bereavement leave.
• Hybrid and remote work options.
• Flexibility in work hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree