Claims Operations Assistant

Core Specialty Insurance Holdings, Inc.•Dallas, TX

5d•Hybrid

About The Position

This position has responsibility for providing operational support to Claims staff. Key Accountabilities/Deliverables: Creation of Loss runs as requested by Underwriters and Brokers Creation of First Notice of Loss in Claim System – identifying correct policy, entering correct data, and sending Claims Acknowledgement Creation of Direct/Manual Claim Payments Subject Matter Expert of Claims Intake for Excess, Healthcare, Marine, MPL, Environmental, Crop Assist with work allocation Actively participate in monthly/weekly calls with team Provide Floor Support to New joiners Look for continuous process improvements and make recommendations as necessary Other duties designated by management In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require. Carry out duties within our internal policies and procedures in accordance with applicable law, rules, regulation, good governance, and Core’s shared values, including putting clients at the heart of our business.

Requirements

Knowledgeable and experienced in Claims Intake
Proficiency in standard software-Excel/Word/Outlook
2 years of related experience
Able to properly handle multiple priorities in a fast-paced business environment without compromising quality
Must have a proven ability to produce desired results.
Proven ability to write and speak effectively and persuasively
Excellent negotiation skills, with a focus on cost-effective, bottom-line results.
Ability to be part of a team and to effectively work with others, internal and external
Applicants must be authorized to work for any employer in the U.S.
We are unable to sponsor or take over work authorization sponsorship now or in the future for this position.

Nice To Haves

Experienced with Duck Creek Claims Systems preferred

Responsibilities

Creation of Loss runs as requested by Underwriters and Brokers
Creation of First Notice of Loss in Claim System – identifying correct policy, entering correct data, and sending Claims Acknowledgement
Creation of Direct/Manual Claim Payments
Subject Matter Expert of Claims Intake for Excess, Healthcare, Marine, MPL, Environmental, Crop
Assist with work allocation
Actively participate in monthly/weekly calls with team
Provide Floor Support to New joiners
Look for continuous process improvements and make recommendations as necessary
Other duties designated by management