Claims Operations Assistant

Core Specialty Insurance Holdings, Inc.Long Beach, NY
Hybrid

About The Position

A multi-state commercial insurance carrier, Core Specialty, is seeking a Claims Operations Assistant to provide support to the Claims department and perform other office tasks as needs dictate. The position is based in the Long Beach, NY location. Core Specialty offers a diversified range of property and casualty insurance products for small to mid-sized businesses, focusing on niche markets, local distribution, and superior underwriting knowledge. The company provides traditional as well as innovative insurance solutions to meet the needs of its customers and brokers.

Requirements

  • Basic proficiency in Microsoft Office including Word, Excel, Outlook
  • High school diploma
  • 6 months of clerical or customer service experience required
  • Excellent oral and written communication skills
  • Strong organizational skills
  • Ability to work in a team environment
  • Applicants must be authorized to work for any employer in the U.S.

Nice To Haves

  • Experience working within an insurance environment preferred
  • Candidates with fluency in Spanish preferred

Responsibilities

  • Answers and initiates telephone calls and provide customer service as required
  • Index policies to determine if a new claim needs to set up or if there is an existing claim forward the call to the correct Examiner.
  • Sets up and enters new claims into claims management system.
  • Inputs and reviews notes/diaries in claims management system as instructed.
  • Order PR and order Appraisals.
  • Reviews, prepares, creates, and/or sends letters, reports, and forms.
  • Other activities/projects as assigned.
  • Assist Clerical when needed.

Benefits

  • competitive salary
  • opportunities for professional development and advancement
  • medical insurance
  • dental insurance
  • vision insurance
  • life insurances
  • short and long-term disability
  • a Company-match of 100% of a 6% contribution 401(k) plan
  • an Employee Assistance Plan
  • Health Savings Account
  • Flexible Spending Account
  • Health Reimbursement Account
  • a wellness program
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