Claims Operations Analyst, Payments

Berkshire Hathaway Specialty Insurance•Atlanta, GA

13d•$50,000 - $55,000•Onsite

About The Position

BHSI has an exciting opportunity for a Claims Operations Analyst. This Claims Operations Analyst position may handle a variety of claims support functions. Core activities include claim payments and other financial and collections transactions. First Notice intake and claim creation for various commercial insurance lines of business may also be added to the responsibilities for the right candidate. With development, functional responsibilities such as reporting, compliance, quality assurance, report analysis or projects may be assigned. This is a visible and interactive role with the claim examiners, business partners and external customers. It requires a strong ability to learn and to responsibly evaluate different payment, policy, and claim situations, with equally strong attention to detail. Other keys to success are commitment to customer service, quality, and ability to understand and communicate technical concepts; ability to prioritize and handle multiple activities. This role may require ability to understand processes that are still being refined, to contribute ideas, and be prepared for potential changes as we build and mature the processes. Our culture provides opportunity for input and contribution to the efficiencies and advancement of procedures and outcomes. There is advancement opportunity into other types of roles within the organization with appropriate experience, development, and willingness. Our office is in the Sandy Springs/Dunwoody area of metro Atlanta. The candidate should reside in the Atlanta area and be within commuting distance of our office.

Requirements

Strong interpersonal and relationship skills; ability to work in a team environment.
Strong analytical, critical thinking and problem-solving skills, and demonstrated attention to detail.
Excellent organization and time management skills; ability to prioritize and manage multiple responsibilities and accompanying workflows.
Demonstrated integrity, passion for excellence, collaboration across functions.
Strong computer and mathematical skills and basic bookkeeping.
Strong, inquisitive learning skills, flexible and adaptable to changing environment.
Strong communication skills and ability to interact professionally with a diverse group of individuals and teams.
Proficient working knowledge of Microsoft Excel, including pivot tables, formulas, and comparisons of data.

Responsibilities

Understand key concepts of coding and quality requirements for processing payments, collections, and reconciliation transactions.
Perform any combination of calculating, posting, and verifying financial transactions.
Track and update financial records, reports, and spreadsheets.
Focus on processing incoming work within established turn-around times with high quality.
Contribute to process efficiencies by providing input from learned procedures and team interactions.
Learn, understand, and utilize technology for work processing in a changing and evolving environment.
Understand insurance concepts regarding policy coverages and financial processing.
Process other claim support tasks in support of claim handler adjusting processes as experience is achieved.

Benefits

Comprehensive Health, Dental and Vision benefits
Disability Insurance (both short-term and long-term)
Life Insurance (for you and your family)
Accidental Death & Dismemberment Insurance (for you and your family)
Flexible Spending Accounts
Health Reimbursement Account
Employee Assistance Program
Retirement Savings 401(k) Plan with Company Match
Generous holiday and Paid Time Off
Tuition Reimbursement
Paid Parental Leave
A competitive package and exciting growth opportunities for career-oriented teammates.
A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.