Claims Manager

Frontline Insurance • Lake Mary, FL

13d • Remote

About The Position

At Frontline Insurance, we are on a mission to Make Things Better, and our Claims Manager plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Claims Manager, where you can make a meaningful impact and grow your career, your next adventure starts here! Our Claims Manager enjoys robust benefits: Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term). Financial Security: 401k Retirement Plan with a generous 9% match Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

Requirements

• This position requires a 4 year college degree and at least 5 years claims experience.
• Continuously maintain all licenses required to perform work in the states we currently complete business in.

Responsibilities

• Responsible for management of claims adjusters to ensure that daily and catastrophe claims are handled in a timely and effective manner.
• Ensure that claims are handled in accordance with the available coverage and that applicable procedures, laws and regulations are followed.
• Identify training needs and assist in developing training plans.
• Identify performance issues and take appropriate action to resolve.
• Participate in development of Frontline’s catastrophe response plan.
• Participate in the management of Frontline’s catastrophe claim operation.
• Assist in developing goals for claim handlers.
• Assist in establishing budgets and operate within established budgets.
• Provide feedback to claim handlers on a regular basis regarding the status of their goals and performance.
• Provide a monthly report to the Claims Director summarizing claim activity for the month.
• Demonstrate a high level of teamwork with all members of the Claim Management Team.
• Cooperate with auditors conducting reviews of the Claims Department.
• Handle special projects as assigned and deliver effective results in a timely manner.
• Maintain effective communication with other departments including Underwriting, Sales and Information Technology.

Benefits

• Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• 401k Retirement Plan with a generous 9% match
• Four weeks of PTO
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager