Claims Manager - Residential Property

Crawford & CompanyAtlanta, GA
5hOnsite

About The Position

Supervises and mentors a unit of claim adjusters and other staff and oversee the analysis, review and validation of claims under the direction of the Managing Director. Ensure processes and procedures, legal principles, and claim handling regulations are properly applied and adhered to. Accountable for consistent achievement of all required client service level objectives. Has proven ability to motivate, support and drive behaviors in the achievement of the required objectives. Must be able to work in an IN-OFFICE, secure room environment.

Requirements

  • Must be able to work in an IN-OFFICE, secure room environment.

Responsibilities

  • Supervises and mentors a unit of claim adjusters and other staff
  • Oversee the analysis, review and validation of claims under the direction of the Managing Director
  • Ensure processes and procedures, legal principles, and claim handling regulations are properly applied and adhered to
  • Accountable for consistent achievement of all required client service level objectives
  • Motivate, support and drive behaviors in the achievement of the required objectives
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