Claims Management Consultant (Operations & Policy Analyst 3)

State of Oregon • Salem, OR

7d • Remote

About The Position

Claims Management Consultant Operations & Policy Analyst 3 Oregon Department of Administrative Services The Department of Administrative Services (DAS) is the central administrative agency for the State of Oregon, working behind the scenes to power government. Within DAS, the Risk Management team plays a vital role in protecting the people, property, and programs of state government. We manage the complex business of government with strategy, foresight, and expertise. We’re looking for a Claims Management Consultant to join our team. In this role, you’ll lead efforts to reduce state exposure to liability, resolve tort claims, and advise management on risk. Your work ensures that agencies can recover and continue their missions with minimal disruption. View the entire job description.

Requirements

• A Bachelor's degree demonstrating the capacity for the required knowledge and skills; AND Four years of professional-level experience in claims management, including the handling of litigated files.
• OR Any combination of education and experience equivalent to seven years of professional-level experience in claims management and the handling of litigated files.

Nice To Haves

• Experience in claims management, tort law, and risk/insurance principles
• Strong analytical skills and sound judgment in high-stakes situations
• Effective investigation, negotiation, and conflict resolution abilities
• Clear, diplomatic communication, collaboration and consulting skills
• Skilled in data analysis, report writing, and decision making
• Able to work independently and as part of a team

Responsibilities

• Advise and consult on claims, loss control, and risk mitigation strategies.
• Analyze sensitive tort claims and lawsuits to determine coverage, liability, and financial exposure.
• Investigate complex claims involving bodily injury, civil rights, property damage, and more.
• Negotiate settlements with claimants, attorneys, and third parties.
• Collaborate with legal counsel and insurers on litigation strategy and recovery.
• Support strategic initiatives, process improvements, and risk management programs across state government.

Benefits

• Comprehensive Health Coverage: Low-cost medical, vision, and dental plans for you and your family. Additional benefits include life insurance, short- and long-term disability, deferred compensation savings plans, and flexible spending accounts for health and childcare.
• Generous Paid Time Off: 11 holidays, 3 personal business days, monthly sick leave and vacation leave that increases with years of service.
• Retirement Benefits: Membership in Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Wellness Resources: Support for work-life balance, health, and overall well-being.
• Career Development: Opportunities for professional growth and advancement.
• Commuting: Access to Get There - Oregon’s carpool matching tool and trip planner.
• Student Loan Forgiveness: Potential eligibility for the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level