Claims Legal Assistant

Old Republic National Title Insurance•Minnetonka, MN

16d•$24 - $26•Onsite

About The Position

We’re looking for a detail-oriented and organized Legal Administrative Assistant to join our Corporate Legal Department. This role provides a wide range of administrative support and requires strong verbal and written communication skills to collaborate effectively with professionals and customers. Ideal candidates will have experience in a legal or title company setting, a high level of attention to detail, and excellent organizational abilities. This is a fully in-office position based out of our Minnetonka, MN location. Remote work is not available.

Requirements

Proficient in Microsoft Office Suite and Outlook
Able to work in a fast-paced environment and meet deadlines under time constraints
Highly attentive to detail with strong organizational and multitasking skills
Independent and proactive with sound judgment
Clear and professional in written and verbal communication
Mindful of nonverbal communication and actively listens
Personable, positive, and professional in all interactions
Able to foster and maintain collaborative working relationships

Responsibilities

Process incoming claims by gathering necessary information from various databases
Open, sort, and distribute claims-related mail and faxes
Answer and respond to claims inquiry telephone calls
Copy and scan claim documentation
Collect and distribute Federal Express packages
Request agent files and develop knowledge of the claim system
Open or assist in opening incoming claims
Draft and send claims acknowledgement and coverage letters
Research claims to determine coverage
Order title searches and research public records to verify identity or date of death
Submit title documents for recording in county public records
Request checks for legal fees or settlement payments
Process recovery checks
Comply with company policies, procedures, and regulatory requirements
Complete mandatory company compliance training by prescribed deadlines
Maintain dependable, reliable, and punctual attendance
Collaborate and interact professionally with all levels of management, employees, and customers
Demonstrate courtesy, flexibility, and responsiveness to team and customer needs

Benefits

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets