Claims Investigator

Gallagher•Covington, LA

25d

About The Position

At RPS, we don’t just embrace bold ideas, we make them happen. We’re a team of entrepreneurs, big-picture thinkers, and passionate experts who thrive on possibility. Every day, we collaborate across teams, challenge convention, and push boundaries to design innovative solutions for our clients. With access to top-rated carriers and a dynamic marketplace, we bring strategy and creativity together to deliver what others might call impossible. Here, every voice counts, every perspective matters, and every challenge is an opportunity to grow. You’ll be supported by a culture that celebrates ownership, curiosity, and high performance, where you’re trusted to do your best work and encouraged to keep learning along the way. We’re looking for someone who’s curious, detail-oriented, and ready to make a difference. As a Claims Investigator, you’ll play a key role in uncovering the facts behind insurance claims. You’ll work closely with teams to ensure fair and accurate outcomes for our clients

Requirements

Bachelor's degree and 3 years related experience required.
Adjusters license in Louisiana or Texas.

Responsibilities

Investigate insurance claims by gathering and analyzing information.
Evaluate property details, review safety features, and assess the circumstances of each claim.
Collaborate with field teams to collect the facts you need to make informed decisions.
Help ensure that claims are handled fairly and efficiently, protecting both clients and the company.
A sharp eye for detail and strong analytical skills.
The ability to assess complex information and make sound decisions.
Clear communication skills to explain your findings.
A collaborative approach to working with field teams and other stakeholders.
A commitment to ethical and fair practices in claims investigation.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program