Claims Investigator - Part-Time

Command Investigations, LLC•Dallas, TX

3d•$28 - $32

About The Position

Command Investigations, LLC is looking for Claims Investigator to become part of a dynamic team. This is a great opportunity for individuals with prior SIU experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $28.00 – $32.00 per hour Schedule: Part-time, on-call. Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. How We Take Care of You (for Full Time positions): Accrued Paid Time Off Medical, Dental, Vision, and Life Insurance 401(k) Plan Employee Referral Program At Command, we take care of our own. Our benefits plan helps keep you and your family healthy, happy, and secure. What You will Do: In this role, you will conduct claims investigations by gathering evidence, interviewing involved parties, documenting findings, and preparing comprehensive, detailed reports for client review. Special Note: This role requires you to supply your own equipment, including but not limited to, a camera and a digital recorder. Certain equipment specifications or minimum standards may apply.

Requirements

Exceptional attention to detail and accuracy
Strong work ethic with a willingness to learn and adapt
Team-oriented mindset and open-minded attitude
Ability to thrive in a focused, detail-driven, and repetitive environment
Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook
Excellent written and verbal communication skills
3-5 years of experience required
Reside within a 60-mile radius of the posted location required
High school diploma or equivalent required
Proficient reading skills and ability to follow directions required
Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required
Flexible to work overtime preferred
Regular, predictable, and full attendance, as assigned, is an essential function of the job
Willingness to work the required schedule
Complete a Command Investigations, LLC employment application, submit to pre-employment tasks as required for employment
The employee will be required to remember and understand certain instructions, guidelines, or other information.
The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion.
The employee will be required to sit, stand, and/or walk for long periods at a time.
The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad.
Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity.

Nice To Haves

Prior experience with multi-lines investigations strongly preferred
Multi-lingual is a plus
College degree strongly preferred
Flexible to work overtime preferred

Responsibilities

Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases
Obtain in-person recorded statements from claimants, witnesses, and involved parties
Capture detailed scene photographs to support investigative findings
Prepare comprehensive, factual, and well-organized investigative reports within required deadlines
Review case materials and identify inconsistencies or areas requiring further inquiry
Communicate effectively with clients and internal teams to provide case updates and ensure investigative objectives are met
Utilize sound judgment and discretion while maintaining confidentiality and compliance with company standards
Manage multiple case assignments simultaneously while prioritizing tasks to meet strict due dates
Operate investigative equipment, including digital recorders and cameras, with proficiency and accuracy