Claims Investigator - Part Time
About The Position
As a Claims Investigator at CoventBridge Group, you will uncover the truth behind claims using your investigative instincts, field experience, and attention to detail to help clients get answers and ensure accurate and fair claim resolution. CoventBridge Group is a global leader in full-service investigations, offering services like Surveillance, SIU and Compliance, Claims Investigation, Counter-Fraud Programs, Desktop Investigations, Social Media, Record Retrieval, Canvasses, and Vendor Management programs. The company emphasizes top-tier data privacy and security, utilizes robust case management technology, and provides worldwide coverage through its 700+ employees and affiliates. CoventBridge is an equal opportunity employer committed to the full inclusion of all qualified individuals and maintains a drug-free workplace. They provide reasonable accommodations for persons with disabilities. Candidates requiring visa sponsorship are not being considered.
Requirements
- Hold a valid (state) Investigator license (or eligibility for licensure in surrounding states).
- Demonstrate at least 1 year of field investigations experience, including face-to-face statements and report writing.
- Travel across multiple states as needed to complete case assignments.
- Investigate claims related to product, auto, general liability, Workers’ Compensation, disability, life insurance, and contestable death cases.
- Adapt to variable schedules — including nights and weekends when required.
- Maintain a reliable, fuel-efficient vehicle and required insurance coverage.
- Equip yourself with a digital recorder, laptop (Windows OS), and necessary investigative tools.
- A minimum of 3-5 years of experience in Claims, SIU, or adjusting.
- An Associate’s or Bachelor’s degree in Criminal Justice or a related field.
- Strong report writing skills.
- Understand investigative processes, insurance law, and claim procedures.
- Excel in report writing and typing (50+ WPM) with accuracy and attention to detail.
- Thrive under pressure and maintain professionalism in sensitive situations.
- Demonstrate self-motivation, accountability, and sound judgment.
Responsibilities
- Conduct complex field investigations involving multiple claim types.
- Submit daily updates summarizing your progress and observations.
- Manage your time effectively to maintain client billable hour expectations.
- Write detailed, professional statements and investigative summaries.
- Deliver clear, client-ready reports that meet CoventBridge’s quality standards.
- Perform scene investigations, background checks, and courthouse research.
- Operate safely and remain alert while driving during field assignments.
Benefits
- Home-based work and flexible scheduling
- Competitive pay with monthly vehicle allowance
- Company fuel card and company-issued cell phone
- Employer-paid Life, LTD, STD insurance
- 401(k) with company match
- Travel and report writing compensation
- Licensing fees paid by company
- Paid ongoing career advancement training
- Expense reimbursement with minimal out-of-pocket expenses
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
251-500 employees
