Claims - Field Claims Representative

Cincinnati Financial • White Plains, NY

67d • $55,000 - $76,000

About The Position

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Requirements

• Be available and communicative during your regular business hours
• A desire to learn about the insurance industry and provide a great customer experience
• The ability to work unsupervised
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Excellent problem-solving, negotiation, organizational and prioritization skills
• Preparedness to follow-up with others in a timely manner
• A valid driver’s license

Nice To Haves

• Bachelor’s degree
• AINS, AIC, or CPCU designations preferred
• Multi-line claims experience preferred
• One or more years of claims handling experience

Responsibilities

• Complete thorough claim investigations
• Interview insureds, claimants, and witnesses
• Consult police and hospital records
• Evaluate claim facts and policy coverage
• Inspect property and auto damages and write repair estimates
• Prepare reports of findings and secure settlements with insureds and claimants
• Use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
• Provide superior and professional customer service
• Once eligible, become a certified and active Arbitration Panelist

Benefits

• Company car
• Company stock options, including Restricted Share Units and Incentive based stock options
• Paid time off (PTO)
• 401K with 6% company match

What This Job Offers

• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees