Claims Facilitator

Erie Insurance • Bayview Garde, IL

282d • $39,334 - $62,833 • Hybrid

About The Position

This position is part of the Claims Division within the Zone Operations Department at Erie Insurance, located in the Peoria, IL Branch Office. The role involves settling claims within limits of authority under minimal supervision. The position is hybrid, with hours from Monday to Friday, 8:00 am to 4:30 pm, and the schedule may change based on business needs.

Requirements

• High school diploma or GED and one year of related claims handling, customer service, or clerical experience required.
• Equivalent educational experience required.
• Bachelor's or Associate's degree preferred.
• Pursuit of general insurance education preferred.
• Obtain appropriate licenses as required by state within 45 days of employment for external applicants and 90 days for internal applicants.

Responsibilities

• Processes first party automobile, third party clear liability automobile and low severity property claims within limits of authority.
• Contacts Policyholders and/or claimants, verifies coverage, sets reserves, sets up and/or issues payment using ERIE's approved payment methods, and settles claims.
• Establishes contact with all parties involved in the claim in accordance with ERIE's expectations.
• Handles inquiries from Policyholders, Agents, insurance carriers, claimants and others.
• Enters loss information into claims system.
• Prepares correspondence, forms and related materials. Reviews all pending claims/activities on a regular basis.
• Provides support for property claims during periods of heavy volume.

Benefits

• Premier health, prescription, dental, and vision benefits for you and your dependents.
• Low contributions to medical and prescription premiums.
• Traditional pension plan with vesting after five years of service.
• 401(k) with up to 4% contribution match.
• Paid time off including vacation, personal days, sick days, bereavement days, and parental leave.
• Tuition reimbursement program for higher education and industry designations.
• Company-paid basic life insurance.
• Short-and long-term disability insurance.
• Orthodontic coverage for children and adults.
• Adoption assistance.
• Fertility and infertility coverage.
• Well-being programs.
• Paid volunteer hours for community service.
• Dollar-for-dollar matching of charitable gifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED