Claims Examiner

Point C

4d•$38,000 - $41,000

About The Position

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market – to do more for clients – and take them beyond the standard “Point A to Point B.” We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as, network and payment integrity, pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company. Point C is looking for a detail-oriented and motivated Claims Examiner to join our team. In this role, you’ll be responsible for accurately processing medical claims while ensuring compliance with plan documents, policies, and industry regulations. The ideal candidate is analytical, organized, and experienced in self-funded or third-party administration environments.

Requirements

Associate's degree preferred
Experience with Third Party Administrator (TPA) or self-funded claims administration preferred
At least 1+ year of experience in insurance claims processing
Working knowledge of CPT and ICD-10 coding
Basic understanding of medical terminology
Strong communication and customer service skills
Proficiency in Microsoft Office and general computer applications
Ability to maintain confidentiality and comply with all company policies and procedures
Able to work independently with minimal supervision
Ability to prioritize, multitask, and work overtime as needed

Responsibilities

Adjudicate new claims and process adjustments, including denials upon receipt of additional information
Review and resolve appeals and subrogation/third-party liability cases
Manage individual inventory to ensure timely turnaround and production goals are met
Ensure claims are processed in accordance with stop loss contract terms
Respond to internal and external inquiries via email and other channels within established timeframes
Follow up on missing or incomplete information to ensure claims can be accurately processed
Maintain minimum production, financial, and procedural accuracy standards on a monthly basis