Claims Examiner

Proctor Loan Protector • Troy, MI

13d

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Summary: This position is responsible for reviewing Property Claims to meet internal and statutory compliance requirements concerning timely and accurate review, best practices, documentation, adjustment and indemnity approval of assigned property claims. For liability claims, the position is responsible for coordinating with the carrier and assigned adjusting firms. Essential Duties and Functions: include the following. Other duties may be assigned.

Requirements

• High School Diploma/GED required
• 2-4 years of experience in the field or property insurance/adjusting experience
• Must be licensed in all 50 states within 12-24 months of start date in position
• Proficient with MS Office Suite
• Estimating software experience
• Strong customer service skills
• Strong attention to detail
• Excellent written & verbal communication skills
• Ability to maintain an acceptable volume of work production, Excel in a team environment- internal and external
• Exceptional telephone demeanor
• Ability to maintain a high level of confidentiality
• 1 – 3 years’ experience in a similar position
• Ability to use discretion, exercise good judgment and resourcefulness.

Nice To Haves

• Associate’s or Bachelors’ degree in a business or financial related discipline
• Inside Adjuster Experience/Background
• Adjuster license in home state.

Responsibilities

• Review documents, estimates, policy forms, and determine if and how coverage applies to submitted claims
• Authorize payment within scope of authority, effectively resolving claims in a cost-effective manner and ensuring timely issuance of disbursements; referrals to carriers as needed
• Write coverage letters detailing coverage positions
• Interact professionally with insurance carriers, internal and external customers and departmental staff.
• Adhere to a set schedule.
• Other duties as assigned.

Benefits

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees