Claims Examiner Supervisor (37524)

State of Montana • Helena, MT

2d

About The Position

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Disability Employment & Transitions Division, Disability Determination Services Bureau.
Disability Determination Services (DDS) is a bureau within Disability Employment Transitions Division (DETD), governed by the Department and complies with the code of Federal Regulations Title II, Social Security Disability Insurance, and Supplemental Security Income programs, Title XVI of the Social Security Act (SSA) in making initial, subsequent appeal, and continuing disability review decisions. The bureau’s mission is to balance protecting the SSA trust funds with issuing correct disability decisions for Montanans with disabilities.
This position supervises Disability Claims Examiners and Disability Claims Technicians that carry out the adjudicative and claims process for the Social Security Administration disability program to ensure the program operates within federal rules and regulations. Responsibilities include effective and proactive management of an adjudicative team, ability to use data and reporting tools effectively, documentation, and a high level of analytical capabilities and strategic planning. This position supervises approximately nine employees and reports to the Disability Determination Services Bureau Chief.
Why Join DPHHS
Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.
The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Requirements

• Interpret and apply government regulations, policies, and procedures to ensure compliance and support effective decision‑making.
• Communicate clearly and professionally, both in writing and verbally, with staff, stakeholders, and leadership.
• Build collaborative working relationships using strong interpersonal skills and the ability to engage and support diverse individuals.
• Provide leadership, supervision, and training to staff, including mentoring, coaching, and supporting performance development.
• Analyze data and information to identify issues, develop solutions, and make informed recommendations.
• Use complex computer and data systems to perform work accurately in a highly technical environment.
• Bachelor’s degree from an accredited college or university.
• One year of supervisory experience.
• Other combinations of education and experience may be considered on a case-by-case basis.

Nice To Haves

• Experience performing statistical analysis and using Excel.

Benefits

• healthcare coverage
• retirement plans
• paid vacation
• sick leave
• holidays
• work/life balance
• eligibility to participate in the Public Service Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level