Claims Examiner or Associate Claims Examiner- Property Claims Austin TX

United States Liability Insurance Group•Austin, TX

53d•Hybrid

About The Position

At USLI, we're not just about insurance - we are committed to making a difference, both internally and externally. Our community is built upon five values: Caring, Attitude, Respect, Empathy and Energy. Our commitment to these values leads us to make better decisions and furthers our true sense of community. By joining our team, you'll be part of a vibrant organization that values innovation, collaboration and growth. Here, you'll have the opportunity to shape the future of insurance and make a meaningful impact. You'll play a critical role in evaluating coverage, liability and damages for each unique claim. You'll collaborate across teams and with external stakeholders to effectively investigate, negotiate and resolve claims. Position affords five days per month to work remotely.

Requirements

Problem-solving skills: Analytical and creative problem-solving capabilities with a focus on liability and damage evaluation
Communication: Strong oral and written communication skills to effectively interact with all stakeholders
Negotiation expertise: Assertive decision-making with effective negotiation and conflict management skills
Organization: Strong organizational and time management skills to manage multiple priorities efficiently
Technical knowledge: Familiarity with insurance coverage, negligence law and claim evaluation processes
2+ years of relevant experience for Associate Claims Examiner
7+ years of relevant experience for Claims Examiner
Previous experience handling first party property claims as an examiner, adjuster, paralegal, attorney or in other transferable roles

Nice To Haves

Excess liability experience: Experience with excess liability claims is preferred
Jurisdiction Knowledge: Multi-jurisdictional knowledge, advanced degrees and/or JD are a plus

Responsibilities

Coverage review: Confirm coverage by reviewing the first notice of loss and policy details; prepare disclaimers and reservation of rights letters as necessary
Thorough investigation: Conduct detailed investigations into claims, including liability and damages assessment, witness interviews, scene inspections and evidence collection
Independent adjusters: Retain and provide directions to independent adjusters while managing all aspects of the investigation process
Liability analysis: Apply statutory and case law to evaluate liability exposure and ensure joint tortfeasors contribute their fair share
Reserve maintenance: Maintain accurate reserves reflecting liability and damages as claims develop
File management: Proactively manage claim files, negotiate settlements directly with claimants or attorneys, oversee defense counsel and ensure effective litigation management
Reporting: Prepare comprehensive reserve authority requests, reinsurance reports, serious loss reports and coverage position letters
Cross-team collaboration: Provide updates and collaborate with underwriting, compliance and actuarial teams to maintain healthy products

Benefits

One of the advantages of working at USLI is the competitive salary and benefits program we offer full-time and eligible part-time employees.
Benefits include performance-based triannual bonuses, medical benefits paid at 100% for full-time employees and 80% for eligible part-time employees, a profit-sharing program, free lunch every day while onsite and more than 450 annual personal and professional development courses.
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