Claims Examiner I

National Western Life Insurance • Austin, TX

76d

About The Position

The claims auditor is responsible for providing customer service to policy holders and beneficiaries and facilitating the claims process.

Requirements

• Previous insurance experience preferred
• Strong interpersonal skills
• Must have advanced computer skills in Microsoft Office
• High school diploma or equivalent

Nice To Haves

• Associate's degree strongly preferred

Responsibilities

• Receive notification of death of policyholder
• Process death benefits for life and annuity claims
• Order and review policyholder files
• Complete worksheet of policy information
• Send information about requirements and options for payment of benefits to beneficiary or appropriate persons
• Provide all required written correspondence in a timely, accurate and professional manner
• Answer requests regarding policy provisions, billing, bank drafts, interest rates, cash value, and accounting
• Calculate interest payments on death benefits where it is a state requirement
• Calculate and report any taxable gain on annuity or life insurance distributions
• Enter address and billing, and any other pertinent information changes into database
• Request checks from accounting and send to beneficiary
• Answer information calls regarding claims
• Send follow-up notices on pending claim files
• Send notification of death benefits to states when required
• Perform other duties as assigned

What This Job Offers

• Industry: Insurance Carriers and Related Activities
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees