Claims Examiner-GL/BI

Hiscox•Boston, MA

1d•$60,000 - $80,000•Hybrid

About The Position

Build a brilliant future with Hiscox Does researching and analyzing a complex book of claims light a fire inside you? If so, why don’t you apply for the Claims Examiner position! About the US Claims team: The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling. The Role: Superior claims service is central to our corporate culture and brand. Claims Examiners are an integral part of our in-house claims servicing team. Claims Examiners are responsible for analyzing policy coverage, drafting coverage letters, managing, monitoring and resolving general liability claims asserted against our insured’s. Superior claims service is central to our corporate culture and brand. What you’ll be doing as the Claims Examiner:

Requirements

Excellent written communication skills
2-5 years of experience direct handling of GL /BI Claims
Desire to provide excellent customer service
Experience with handling property and casualty claims (third party)
Ability to work autonomously and meet deadlines
Associates Degree or equivalent work experience; Bachelor’s Degree Preferred
In-house claims handling experience

Responsibilities

Review and analyze General Liability/BI Claims submissions for coverage
Draft coverage letters to insureds
Strategize to drive favorable claim resolutions
Analyze liability, risk, and exposure and accurately reserve claim files
Evaluate and pay losses
Evaluate and settle claims
Meet target service levels for claim handling and document claim file accordingly

Benefits

401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
Paid parental leave
4-week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks
Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation