Claims Examiner, Commercial General Liability

Arch Capital Group • Jersey City, NJ

107d • $71,900 - $97,110 • Hybrid

About The Position

Arch Insurance Group Inc., AIGI, has an opening with the Claims Division on the MidCorp Team as a Senior Claims Adjuster - Commercial Liability. Oversee assigned caseload of claims and ensure claims handled within authority limits, and in line with Arch's Claims Standards procedures and guidelines. Utilize third party service providers to achieve economical results and to provide a high quality service to all internal and external customers. Viewed as Technical referral point for other Claims Handlers. Develop and maintain strong relationships with brokers and clients.

Requirements

• Investigate, evaluate and resolve complex General Liability claims to make informed decisions and bring claims to resolution
• Manage an inventory of complex litigated claims and develop litigation strategies in collaboration with defense counsel
• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
• Demonstrate an understanding in relevant products, wordings, terms and conditions and coverages
• Demonstrate the ability to effectively absorb information from various sources, then analyze, study or examine data in detail, and draw appropriate conclusions
• Possess strong time management and organizational skills
• Demonstrate the ability to take part in active strategic discussions
• Demonstrate the ability to work well independently and in a team environment
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
• Willing and able to travel

Responsibilities

• Input and maintain accurate claims records for designated accounts, within appropriate Claims administration systems
• Investigation and Reserving of Claims
• Investigate General Liability claims, including coverage determination and evaluation of loss exposures
• Determine appropriate reserving levels
• Select and direct independent external service providers (e.g. independent adjusters, Legal vendors etc.)
• Proactively discuss and review contentious, large and complex claims with fellow adjusters and management to obtain opinions/feedback
• Settle standard claims through payment or denial. Negotiate to ensure efficient and competitive settlement
• Ensure unpursued claims are settled in accordance with settlement guidelines
• Support subrogation processes
• Ensure all claims are handled within authority limits, and in line with AIGI, Claims Standards procedures and guidelines
• Refer cases outside of authority level, preparing referral documentation and materials as appropriate
• Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters
• Undertake audits of external service providers as appropriate
• Act as a technical reference point and provide training/coaching to less experienced team members
• Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, Operations
• Develop and maintain strong relationships with key brokers and clients and other relevant stakeholders

Benefits

• Multiple medical plans plus dental, vision and prescription drug coverage
• Competitive 401k with generous matching
• PTO beginning at 20 days per year
• Up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• Basic Life and AD&D Insurance as well as Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement
• Backup Child and Elder Care

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree