Claims Counsel

About the position

As an early member of the Claims team, the Claims Counsel plays a critical role within the Embroker Insurance group by providing key feedback on claim systems and processes. This position manages a variety of EPL, D&O, Cyber, E&O, Crime and Fiduciary claims with a focus on Cyber and Tech E&O losses, and conducts detailed coverage analysis and critical claim management to drive cost effective and timely resolutions while providing first-in-class service to our policyholders. This position also closely collaborates with Claims and Insurance team leadership, and internal data, actuarial, and distribution teams.

Responsibilities

• Complete accurate and timely claim investigations into coverage, liability, and damages
• Proactively manage pending claim to drive timely and cost-effective resolutions
• Proactively evaluate potential exposure on assigned claims to recommend and set appropriate reserves and thereafter manage regular review of case reserves for accuracy
• Build and maintain positive and productive working relationships with internal and external customers, including, but not limited to, policy holders, underwriters, data and actuarial teams, and carrier partners
• Direct and actively monitor assignments to outside counsel, experts, and other panel vendors
• Actively participate in settlement negotiations including virtual or in-person attendance at private mediations and court ordered settlement conferences
• Support data collection efforts by effectively capturing relevant data in claim management software
• Identify and escalate insights into emerging claims trends across industries, geographies, and key business segments
• Offer user-level feedback and insights to support the continuous improvement of our claim handling processes, guidelines and systems
• Perform other duties as assigned.

Requirements

• Bachelor's degree required; J.D. from an accredited law school preferred
• 5+ years professional experience, with at least 3 years of experience litigating or managing professional liability claims, or equivalent combination of education and experience
• Previous experience managing Cyber and/or Tech E&O claims desirable
• Must possess required state claim adjuster license
• Proven ability to work both independently on complex matters and collaboratively as a team player to assist others as needed
• High level of personal initiative and leadership skills; prior experience managing a team preferred
• Exceptional time management, problem solving and organizational skills
• Strong communication skills, both verbal and written
• Ability to travel to mediations, trials, etc. as necessary (10 - 15%)
• Ability to work cross culturally on a global team
• Prolonged periods of time sitting at a desk and working on a computer
• Ability to perform at a high-level in a remote work environment

Nice-to-haves

• Experience in the Insurtech space
• Familiarity with claim management software

Benefits

• Medical - 5 plans to choose from including one with an employer funded HSA
• Dental - Employer pays 100% of employee premium
• Vision - Employer pays 100% of employee premium
• Life and AD&D - Employer provided as well as additional voluntary
• Short and Long Term Disability - Employer provided
• Flexible Spending Accounts - Medical and Childcare
• Accident
• Critical Illness
• Employee Assistance Program - Including dependents
• Pet Insurance
• 401(k) with Employer Match
• Unlimited Flexible Time Off (Vacation)
• Sick Time
• 12-Weeks Paid Parental Leave
• Work from Home Office Set-up Stipend
• Paid Subscription for Wellable Wellness
• Stock options