The Claims Correspondence Coordinator (IDD) plays a pivotal role in managing and streamlining the communication process related to claims within the health care and social assistance sector. This position ensures that all correspondence regarding claims is handled efficiently, accurately, and in timely manner to support the overall claims management process. The coordinator acts as a liaison between internal teams, external providers, and members to resolve inquiries and facilitate the smooth flow of information. By maintaining meticulous records and tracking correspondence, the role contributes to compliance with regulatory requirements and organizational standards. Ultimately, this position supports the delivery of high-quality service and operational excellence in claims processing for individuals with intellectual and developmental disabilities (IDD).