Claims Coordinator, Commercial

The Partners Group • Meridian, ID

93d • $55,000 - $65,000 • Hybrid

About The Position

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same. TPG's success is driven by a culture that values partnerships. We're looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates. Are you ready to join an amazing organization that has won too many “Employer of Choice” awards to list? Let's work together! The Partners Group currently has an outstanding opportunity for a detail-oriented insurance professional to join our Boise Metro Commercial team in Meridian, ID as a Claims Coordinator.

Requirements

• Active Property & Casualty license or claims adjuster license (required).
• At least 1 year of commercial lines insurance experience, preferably with carrier adjusting or multi-line claims exposure (property claims experience a strong plus).
• Strong verbal and written communication skills with the ability to explain coverage clearly and empathetically to clients.
• Demonstrated ability to stay calm and professional when handling sensitive or stressful client situations.
• Proficiency in Microsoft Office Suite and comfort navigating carrier systems and online tools.
• A high level of accountability, organization, and attention to detail.

Nice To Haves

• Prior carrier adjusting experience and/or direct property claims handling.
• Strong analytical skills with experience compiling claims data or performing loss trend analysis.
• Ability to manage multiple requests and deadlines while maintaining accuracy.
• Collaborative, team-oriented mindset with the ability to also work independently.

Responsibilities

• Serve as the first point of contact for insureds and claimants.
• Report new claims to carriers and update the agency management system (AMS).
• Share claim numbers and adjuster details with clients.
• Collect and organize supporting documents (photos, reports, estimates, medical bills).
• Monitor claim progress, advocate for clients, and ensure prompt carrier responses.
• Collaborate with Producers, Account Managers, and Claims leadership on client updates and reports.

Benefits

• A rich benefits package including generous paid time off, medical and dental insurance, life and disability insurance, retirement plan, and employee stock purchase program.
• Support and development to cultivate your knowledge and continuing education to maintain or support your professional designations.
• Community Involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an all-company holiday volunteer day.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: No Education Listed