Claims Consultant (NY Construction)

Acrisure•Village of Port Chester, NY

2d•$75,000 - $120,000•Onsite

About The Position

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary Acrisure is seeking a Claims Consultant with knowledge of New York Labor Law in construction to join our growing team. This role provides consultative and technical guidance to clients on claims-related matters, including targeted claim reporting, serving as a liaison between clients, carriers, and business partners, and coordinating claim reviews. The consultant develops, implements, and monitors customized Claim Service Plans, provides contract interpretation and coverage analysis, assists clients in resolving claim issues, and facilitates tailored internal and external training programs, applying sound judgment and subject-matter expertise. Appropriate insurance licensing and full functional knowledge of claims responsibilities are required.

Requirements

HS Diploma or recognized equivalent
At least 5 years of hands-on experience interpreting and applying New York Labor Law within the construction industry
Property & Casualty Insurance License a plus
Proficiency with MS Office
Prior experience with Applied Epic is a plus
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Responsibilities

Provide clients with customer service such as answering claims related questions, discussing claims processes and following up with the client at the conclusion of the claim to ensure all issues were addressed
Contact clients and gather all appropriate information to adequately report claims and report claims to all appropriate carriers under all appropriate lines of business
Enter all claims into Epic and generate Acord notices and follow up with carriers to ensure that the claim was reported, obtain necessary adjuster contact information and claim number then provide client with this information
Inform producers and managers of any problems or issues concerning a client or a claim
Actively manage claims for assigned clients and follow open claims utilizing activity system, obtaining status and updating Epic
Continuously document claim file notes with all activities conducted on claim. Proactively guide claims to a timely resolution
Advocate for client in reserving and claim evaluations.
Coordinate carrier request with clients
Coordinates claim reviews between the carrier and insureds
Actively participate in claim reviews for assigned
Develop relationships with assigned clients and carriers
Prepare loss summary reports for internal customers
Comply with agency standards, policies and procedures and assist claims manager with all tasks as requested

Benefits

Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

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