Claims Consultant - Accountants and Professional Liability

The Hartford • New York, NY

33d • Hybrid

About The Position

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. The Hartford Financial Lines Errors & Omissions E&O Claims Group has an open Claim Consultant position handling a caseload of third-party Accountants and Miscellaneous Professional Liability (MPL) claims, from inception to final disposition. As these claims are often in litigation, experience handling Professional Liability matters is required.

Requirements

• Juris Doctorate degree required.
• Minimum of three years handling third-party Professional Liability insurance defense or Professional Liability coverage litigation required.
• Candidates should be disciplined, results-oriented and able to focus on bottom line results.
• Candidates are required to have knowledge and experience handling all aspects of liability claims.
• Excellent oral and written communication skills.
• Excellent strategic thinking ability and execution skills.
• Excellent negotiation and advanced technical claim handling skills.
• Superior time, task prioritization and desk management skills.
• An ability to communicate thoughts clearly and concisely, and to influence and persuade others.
• high speed broadband internet service is required, we do not recommend or support DSL, wireless, MiFi, Hotspots, Fiber without a modem and Satellite
• Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable
• minimum upload/download speeds of 5Mbps/30Mbps will be required.

Nice To Haves

• Familiarity and experience with AI-powered tools, such as Microsoft Copilot, is a plus.
• Knowledge of insurance coverage issues a plus.

Responsibilities

• Conducting investigations and analyzing and evaluating the information learned
• Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim
• Writing and communicating to insureds in regard to coverage, liability, damages and other issues
• Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
• Presenting cases to management for expense or indemnity reserve authority above established authority levels
• Developing and implementing resolution strategies through negotiations to achieve high quality outcomes
• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
• Understanding and analyzing potential extra-contractual liability as needed
• Attending trials and mediations as necessary
• Contributing to broader claim and enterprise goals by participating in audits, projects, training and product development initiatives
• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
• Providing support and working collaboratively with business partners to evaluate and address claim trends and developments
• Addressing inquiries from agents and policyholders, providing superior customer service
• Providing key training and marketing support to Underwriters

Benefits

• Medical, Dental, Vision, Life and Disability Insurance, 401K. Effective day 1.
• 25 days paid time off in your first full year and Paid Holidays.
• Tuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support your career development (subject to additional requirements)
• Student Loan Paydown Program - eligible to participate after 6 months of service. The Hartford will make a direct contribution of $125 per month - with a lifetime maximum up to $10,000 - as a supplemental payment towards your student loan in order to help you manage the stress of student debt and help you pay down your student loan faster.
• Paid volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree
• Number of Employees: 5,001-10,000 employees