Claims Consultant EPL

The Hartford•San Antonio, TX

2d•Hybrid

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Hartford Global Specialty - Financial Lines Employment Practices Liability (“EPL”) Claims Group currently has an open Claim Consultant. As an EPL Claims Professional, you will be responsible for handling a caseload of claims-made, EPL claims, from inception to final disposition. As these claims are often duty-to-defend and in litigation, experience handling litigated EPL cases through resolution and managing defense counsel is required. Responsibilities include all aspects of claim file management from assignment to conclusion including:

Requirements

Juris Doctorate degree strongly preferred, College Degree Required
Minimum of 7 years handling litigated coverage and liability cases and/or claims
Candidate should be disciplined, independently motivated, results-oriented and able to focus on bottom line results
Candidates are required to have knowledge and experience handling all aspects of EPL claims
Candidates should demonstrate the following:
Excellent oral and written communication skills
Excellent strategic thinking ability and execution skills
Excellent negotiation and advanced technical claim handling skills, including knowledge of insurance coverage issues
Superior time, task prioritization and desk management skills.
An ability to communicate thoughts clearly and concisely, and to influence and persuade others
Ability to work with only moderate amount of supervision and employ a “team player” attitude.

Responsibilities

Conducting investigations and analyzing and evaluating the information learned
Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim
Communicating written position(s) to insureds and other required parties on coverage, liability, damages and other issues
Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustments
Presenting cases to management for expense and/or indemnity reserve authority above established authority levels
Developing and implementing resolution strategies through negotiations to achieve high quality outcomes
Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
Understanding and analyzing potential extra-contractual liability as needed
Attending trials and mediations as necessary
Contributing to broader claim and enterprise goals by participating in audits, projects, training and product development initiatives
Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
Providing support and working collaboratively with business partners to evaluate and address claim trends and developments
Address inquiries from agents and policyholders, providing superior customer service
Provide key training and marketing support to Underwriters
Willingness to attend and present at various industry events each year on risk management and claims topics
Willingness to organize and present webinars and in-house risk management seminars for high profile insureds