Claims Case Manager
American Residential Warranty•Boca Raton, FL
389d•$50,000 - $52,000
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About The Position
The ARW Home Senior Offline Authorization Associate is responsible for providing exceptional customer service while managing claims processes. This role involves handling offline tasks related to claims, making outbound calls to gather information, and ensuring accurate data entry for claim resolution. The position requires strong communication skills and the ability to meet performance metrics while maintaining a positive customer experience.
