Maryland Auto Insurance is a Property & Casualty Insurance carrier and independent agency of the State of Maryland. We’re located in the Locust Point neighborhood of Baltimore, featuring a variety of restaurant and shopping options in walking distance from the office. This position is ideal for candidates who desire flexible work schedules. The incumbent will be required to come into the office a minimum of two days per month. We offer an excellent benefit package including comprehensive health and dental coverage, pension plan, 401(k) plan and incentive program tied to strategic corporate and departmental goals. Generous leave package, tuition reimbursement and free onsite parking available. Position Summary This position answers phone calls from insureds, claimants, producers, and other concerning the initial reporting of an accident and claims-related questions. In addition, the associate will also answer policy inquires and direct phone calls to the appropriate parties.