Claims Business Intelligence Lead

Chubb•Philadelphia, PA

7d•$200,000 - $250,000

About The Position

We are seeking a Vice President to lead and transform the Claims Data Solutions and Insights team. This executive will be responsible for architecting and executing a comprehensive Business Intelligence strategy for Claims, with a mandate to elevate data-driven decision-making across the organization. The ideal candidate will demonstrate a proven track record of building and scaling BI functions, driving innovation, and influencing senior stakeholders. This role reports to the Senior Vice President of Claims Business Intelligence and Actuarial Insights. Key Responsibilities Set and Drive BI Strategy: Develop and execute a multi-year Claims BI strategy aligned with enterprise priorities. Champion the adoption of advanced analytics, data governance, and self-service BI capabilities across Claims. Executive Leadership: Lead, mentor, and inspire a team of 6-8 onshore and offshore professionals. Foster a culture of innovation, accountability, and continuous improvement. Enterprise Collaboration: Serve as the primary Claims BI thought leader, partnering with senior executives to shape and deliver on strategic data initiatives. Business Transformation: Spearhead the design and delivery of end-to-end data and analytics solutions that enable Claims Transformation, operational excellence, and competitive advantage. Innovation in Data Products: Oversee the creation of new data products, advanced dashboards, and predictive models that deliver actionable insights to Claims, Underwriting, and Actuarial stakeholders. AI/ML Integration: Lead the integration of AI/ML solutions into Claims workflows, measuring impact and scaling successful pilots. Data Governance & Quality: Establish and enforce data governance standards, ensuring data integrity, security, and compliance. Stakeholder Engagement: Proactively identify business needs, translate them into data-driven solutions, and clearly articulate business value to technical and non-technical audiences. Change Management: Drive organizational change to embed a data-driven culture, including training, communication, and stakeholder management.

Requirements

Minimum of a bachelor’s degree
10+ years of experience in P&C insurance industry focusing on data-driven decision-making
Demonstrated success in designing and implementing enterprise BI strategies and large-scale data transformation programs
Deep expertise in claims data, analytics, and operational metrics; hands-on experience with modern BI tools (QlikSense, Power BI, Tableau) and advanced analytics (SQL, R, Python)
Proven ability to influence and engage executive leadership, drive cross-functional initiatives, and deliver measurable business outcomes
Exceptional communication, stakeholder management, and change leadership skills
Strong organizational, project management, and documentation skills
Thrives in a fast-paced, evolving environment

Nice To Haves

Claims data & analytics experience a huge plus
Experience with AI/ML solution deployment in operational environments is highly desirable

Responsibilities

Set and Drive BI Strategy: Develop and execute a multi-year Claims BI strategy aligned with enterprise priorities.
Champion the adoption of advanced analytics, data governance, and self-service BI capabilities across Claims.
Executive Leadership: Lead, mentor, and inspire a team of 6-8 onshore and offshore professionals.
Foster a culture of innovation, accountability, and continuous improvement.
Enterprise Collaboration: Serve as the primary Claims BI thought leader, partnering with senior executives to shape and deliver on strategic data initiatives.
Business Transformation: Spearhead the design and delivery of end-to-end data and analytics solutions that enable Claims Transformation, operational excellence, and competitive advantage.
Innovation in Data Products: Oversee the creation of new data products, advanced dashboards, and predictive models that deliver actionable insights to Claims, Underwriting, and Actuarial stakeholders.
AI/ML Integration: Lead the integration of AI/ML solutions into Claims workflows, measuring impact and scaling successful pilots.
Data Governance & Quality: Establish and enforce data governance standards, ensuring data integrity, security, and compliance.
Stakeholder Engagement: Proactively identify business needs, translate them into data-driven solutions, and clearly articulate business value to technical and non-technical audiences.
Change Management: Drive organizational change to embed a data-driven culture, including training, communication, and stakeholder management.

Benefits

Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.
This role may also be eligible to participate in a discretionary annual incentive program.

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