Claims Auditor

Kemper Corp.•Birmingham, AL

28d•$68,000 - $113,400

About The Position

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Kemper is excited to be adding to our Claims Auditing Team. Our claims auditor position is responsible for reviewing claim files in an effort to: Provide timely and accurate feedback on claim quality as measured by compliance with company and state-regulated standards Provide analysis of targeted claim data in an effort to identify opportunities for performance and process improvement with the goal of enhancing the customer claim experience and impacting bottom-line results Maximize value to the claims department through planned partner relationships designed to foster open, collaborative communication and support

Requirements

A Bachelors Degree or equivalent work experience is required.
Must possess an in-depth knowledge of the principles of property and casualty insurance and both the auto and homeowners claims adjustment processes.
This person must have the ability to understand, interpret and explain insurance policies and coverages, pertinent tort law and state statutes and apply them to claims situations.
10+ years insurance claims experience including claims adjusting, claims auditing and/or claims supervision.
Completion or active pursuit of an insurance-related professional designation is required.
Extensive claim knowledge base and experience equivalent is acceptable.

Nice To Haves

5+ years auditing experience preferred.
Claims auditing experience with a casualty company is preferred.
A clear understanding of current Claim Departments processes and procedures is preferred.
A working knowledge of various Unfair Claim Practice Acts is preferred.

Responsibilities

Provide timely and accurate feedback on claim quality as measured by compliance with company and state-regulated standards
Provide analysis of targeted claim data in an effort to identify opportunities for performance and process improvement with the goal of enhancing the customer claim experience and impacting bottom-line results
Maximize value to the claims department through planned partner relationships designed to foster open, collaborative communication and support