Claims Associate

Acrisure • Florence, AL

81d

About The Position

Essential Duties and Responsibilities include the following. Other duties may be assigned: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Review insurance claims forms and related documents (e.g. medical records) for required information. Enter new claims setup information into claims management system (ClaimsXPress). Maintain existing files in claims management system. Print and prepare outgoing letters and forms on behalf of claims adjusters. Scan and sort incoming daily mail. Pay claim-related expenses when authorized. Handle incoming calls. Make outgoing calls as specifically required.

Requirements

• High School diploma or equivalent is required.
• Experience working in claims, or an equivalent combination of training, education and experience is preferred.
• Strong attention to detail.
• Excellent communication skills required.
• Proficiency in using policy management software a plus.
• Excellent organizational skills and time management skills to handle multiple tasks efficiently.
• Ability to build and maintain positive relationships with clients and colleagues.
• Results driven and customer focus.
• Good verbal and written communication skills, as well as interpersonal skills are needed.
• Ability to read and interpret documents.
• Basic computer skills are required, experience with Microsoft Word, Excel and Outlook preferred.
• Ability to read and interpret documents such as general business periodicals, general ledgers, and procedural manuals.
• Ability to respond to inquiry or complaints.
• Ability to write routine reports and business correspondence.
• Ability to effectively present information in one-on-one situations.
• Ability to solve problems and deal with situations where limited standardization exists.
• Ability to calculate figures/amounts such as discounts, interest, proportions and percentages.

Responsibilities

• Review insurance claims forms and related documents for required information.
• Enter new claims setup information into claims management system (ClaimsXPress).
• Maintain existing files in claims management system.
• Print and prepare outgoing letters and forms on behalf of claims adjusters.
• Scan and sort incoming daily mail.
• Pay claim-related expenses when authorized.
• Handle incoming calls.
• Make outgoing calls as specifically required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees