Claims Associate

Acrisure • 2349 Mall Rd - FLORENCE, AL

79d

About The Position

Essential Duties and Responsibilities include the following. Other duties may be assigned: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High School diploma or equivalent is required.
• Experience working in claims, or an equivalent combination of training, education and experience, is preferred.
• Strong attention to detail, excellent communication skills required.
• Proficiency in using policy management software a plus.
• Excellent organizational skills and time management skills to handle multiple tasks efficiently.
• Ability to build and maintain positive relationships with clients and colleagues.
• Results driven and customer focus.
• Good verbal and written communication skills, as well as interpersonal skills are needed.
• Ability to read and interpret documents.
• Basic computer skills are required, experience with Microsoft Word, Excel and Outlook preferred.
• Ability to read and interpret documents such as general business periodicals, general ledgers, and procedural manuals.
• Ability to respond to inquiry or complaints.
• Ability to write routine reports and business correspondence.
• Ability to effectively present information in one-on-one situations.
• Ability to solve problems and deal with situations where limited standardization exists.
• Ability to calculate figures/amounts such as discounts, interest, proportions and percentages.

Responsibilities

• Review insurance claims forms and related documents (e.g. medical records) for required information.
• Enter new claims setup information into claims management system (ClaimsXPress). Maintain existing files in claims management system.
• Print and prepare outgoing letters and forms on behalf of claims adjusters.
• Scan and sort incoming daily mail.
• Pay claim-related expenses when authorized.
• Handle incoming calls. Make outgoing calls as specifically required.

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees