Claims Assistant

Gallagher•Rolling Meadows, IL

13h

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. How you'll make an impact Under direct supervision, performs basic claim handling functions to include data entry, bill payment, ordering various reports from outside parties, preparing and filing various required forms. Interacts with clients, attorneys and outside vendors for various reasons including but not limited to gathering data and scheduling appointments. Processing medical only claims as assigned, within requirements set by client service instructions and Gallagher Bassett Best Practices. Work activity includes but is not limited to, review, approval and payment of medical bills and bills from other service providers.

Requirements

High school diploma or GED and
a minimum of 1 year transferrable work experience within an office environment.
Ability to pass any required licensing exams within three attempts.
Excellent written, verbal and mathematic skills.
Working knowledge of current PC software such as Word and Excel.
Familiar with medical terminology.

Nice To Haves

Licensed for all states in which claims are being handled.
One year relevant Worker's Compensation experience.

Responsibilities

Performs basic claim handling functions to include data entry, bill payment, ordering various reports from outside parties, preparing and filing various required forms.
Interacts with clients, attorneys and outside vendors for various reasons including but not limited to gathering data and scheduling appointments.
Processing medical only claims as assigned, within requirements set by client service instructions and Gallagher Bassett Best Practices.
Work activity includes but is not limited to, review, approval and payment of medical bills and bills from other service providers.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program