Claims Assistant - SSL

Standard Security Life Insurance Company Of New York • Canandaigua, NY

309d • $17 - $21 • Hybrid

About The Position

The Claims Assistant is an administrative support position within the Standard Security claims department. This role involves accurately filing claimant specific information into the DocuWare system, inputting Paid Family Leave and Disability claims, opening and distributing incoming mail, and supporting multiple incoming faxes and emails. The Claims Assistant must maintain adherence to all department standards and is responsible for protecting personal health information in compliance with HIPAA regulations. Duties and responsibilities may change at any time with or without notice.

Requirements

• High School Diploma, or equivalent, required.
• Ability to handle confidential information with the utmost judgment and discretion.
• Type at least 40-wpm.
• Demonstrate prioritization and organization skills.
• Ability to communicate clearly and succinctly verbally and in writing.
• Must be able to work in a team-oriented environment.

Responsibilities

• Accurately file claimant specific information into the DocuWare system with oversight and manager interaction when needed.
• Accurately input Paid Family Leave and Disability claims into the system with oversight and manager interaction when needed.
• Open and distribute incoming mail.
• Support multiple incoming faxes.
• Support multiple incoming/outgoing emails with oversight and manager interaction when needed.
• Maintain adherence to all department standards (policies, procedures, schedules, and assignments).
• Responsible and accountable for maintaining and protecting personal health information.

Benefits

• An annual performance bonus for all team members.
• Generous 401(k) company match that is immediately vested.
• A choice of three medical plans (that include prescription drug coverage).
• Company contribution to Health Savings Account for High Deductible Health Plan enrollees.
• Multiple options for dental and vision coverage.
• Company provided Life & Disability Insurance.
• Family friendly benefits including Paid Parental Leave & Adoption Assistance.
• Hybrid work arrangements for eligible roles.
• Tuition Reimbursement and Continuing Professional Education.
• Paid Time Off - new hires start with at least 20 days of PTO per year.
• Volunteer days, community partnerships, and Employee Assistance Program.
• Ability to connect with colleagues through Employee Resource Group program and Diversity Equity & Inclusion Council.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED