Claims Appraiser

Sentry Insurance • Stevens Point, WI

232d • Remote

About The Position

As a Claims Appraiser, the focus of this role is conducting inspections on auto damage to prepare and review repair estimates. You will evaluate items such as labor costs, part prices, and repair services to ensure estimates are accurately completed and fairly priced. Additionally, you will evaluate claim damages and calculate actual cash values for damaged items that may be beyond repair by reviewing items such as accurate conditioning, options, mileage, refurbishments, and unrelated prior damage to ensure cost of repairs do not exceed replacement cost. You will communicate with repair facilities and/or external vendors to negotiate pricing and come to an agreement on required repairs. Reinspecting and negotiating supplemental damages with external contacts when additional repairs are uncovered is also part of your responsibilities, ensuring all claims are brought to a fair and equitable conclusion. You will communicate with claimants to schedule inspections, explain repair estimates, answer questions, and/or provide information throughout the repair process. Obtaining and maintaining state adjuster/appraiser licenses as required is essential.

Requirements

• Associate degree or equivalent work experience.
• Knowledge of vehicle repairs from previous experience in a repair facility or appraising responsibilities.
• Knowledge of insurance policies, coverages, and claim procedures.
• Excellent customer service skills and professional communication abilities.
• Computer skills and knowledge of estimating software.
• Superior time management skills and ability to perform multiple tasks effectively.
• Acceptable motor vehicle record if driving own or company vehicle.

Responsibilities

• Conduct inspections on auto damage to prepare and review repair estimates.
• Evaluate labor costs, part prices, and repair services to ensure accurate estimates.
• Calculate actual cash values for damaged items beyond repair.
• Communicate with repair facilities and external vendors to negotiate pricing.
• Reinspect and negotiate supplemental damages with external contacts.
• Communicate with claimants to schedule inspections and explain repair estimates.
• Obtain and maintain state adjuster/appraiser licenses.

Benefits

• Flexible scheduled Hybrid work model.
• Meal Subsidy for associates who report to an office.
• 401(K) plan with a dollar-for-dollar match on your first eight percent.
• Tuition Reimbursement program.
• Generous Paid-Time Off plan.
• Volunteer-Time off.
• Group Medical, Dental, Vision, Life insurance.
• Parental leave.
• Health and Wellness benefits.
• Well-being and Employee Assistance programs.
• Sentry Foundation gift matching program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Associate degree