Claims and Mailroom Support Associate - Hybrid Reno, NV

Gainwell Technologies LLC • NV

82d • $35,000 - $50,000

About The Position

It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development. We are seeking a Claims and Mailroom Support Associate to join our Reno, NV team in a hybrid capacity. In this role, you’ll support multiple functions within the Claims Team, including mail and claims processing, while ensuring accuracy, confidentiality, and efficiency. This is a hands-on role for someone who thrives in both independent and team settings and who values flexibility in their workday.

Requirements

• Strong verbal and written communication skills with excellent attention to detail.
• Proficiency in Microsoft Office Suite (Excel, Teams, Outlook, Word) and comfort with technology.
• Ability to analyze information, think strategically, and problem-solve effectively.
• Demonstrated ability to work independently and collaborate within a team environment.
• Experience with claims processing, healthcare, health insurance, or Medicaid preferred.
• Flexibility to adapt to changing work priorities and manage multiple tasks simultaneously.

Responsibilities

• Process incoming and outgoing mail accurately and on schedule.
• Work directly with couriers, visitors, and internal partners to ensure smooth operations.
• Operate mailroom and office equipment such as slicers, postage machines, copiers, and scanners.
• Handle and safeguard confidential information following company and compliance guidelines.
• Complete claims processing, research, and resolution tasks as assigned.
• Serve as a backup for team members and provide support across multiple functions.

Benefits

• Generous, flexible vacation policy
• 401(k) employer match
• Comprehensive health benefits
• Educational assistance
• Leadership and technical development academies

What This Job Offers

• Job Type: Full-time
• Number of Employees: 5,001-10,000 employees